"We're not incentivised to work collectively"
Why good pilots orphan in public sector environments
Many digital transformation pilots succeed in isolation only to orphan when integrated into broader public systems. The root cause is not technological failure, but misaligned institutional incentives.
In fragmented bureaucratic structures, individual units are rarely incentivised to prioritize collective capabilities over localized output metrics. When a pilot project is built without horizontal governance safeguards and shared ownership frameworks, it remains a isolated resource rather than converting into a routine, accountable public capability.